Clínica Poyatos
Sector
Health
Los Naranjos GC
1. Background
The course manager wants to improve the customer experience to increase the sale of Green Fees.
Industrial sector
Golf
Services provided
Programa VET 4
2. Service
Behaviours are analysed and measured to improve the customer experience. Our methodology is then used to implement them in the service.
3. Results
Improved expertise in specialised auditing (59club). Increased use of key behaviours.
4. Data
Recognition with “Golden Flag” by 59club. More than 54000 Pay&Play players.
.Other case studies
Óptica Laza
Sector
Health
Ibermutuamur
Sector
Health
Farmacia Rivas
Sector
Health
Aficonta
Working system
Sector
Offices
Los Naranjos Golf Club
Customer experience
Sector
Golf
Futuredent
Customer recovery
Sector
Dental Clinic
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