Aficonta
1. Background
The manager/owner wants to improve his sales capacity and to be aware of special cases only.

Industrial sector
Offices
Services provided
SVT Program 4
2. Service
The firm’s performance is measured and the work system is readjusted using our methodology, reorganising the firm’s structure and work processes.
3. Results
Increase in the office’s extraordinary turnover. Improved customer service capacity.
4. Data
25% improvement in special cases revenues. 63% increase in customer service capacity.
.Other case studies
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