Clínica Poyatos
Sector
Health
La madre de los Beatles
1. Background
Agency owners want to improve coordination with their professionals to act where they add value.
Industrial sector
Marketing
Services provided
SVT Program 4
2. Service
With our methodology, we design a work system that allows us to identify the key moments in which the owners have to contribute value, differentiating them from situations where they can delegate.
3. Results
Value moments where owners interact are defined. Decrease of incidents between team and owners.
4. Data
8 work phases with 3 key moments of interaction are defined. Interaction in these 3 moments leads to 15% less incidents.
.Other case studies
Óptica Laza
Sector
Health
Ibermutuamur
Sector
Health
Farmacia Rivas
Sector
Health
Aficonta
Working system
Sector
Offices
Los Naranjos Golf Club
Customer experience
Sector
Golf
Futuredent
Customer recovery
Sector
Dental Clinic
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