Clínica Poyatos
Sector
Health
Helicópteros Sanitarios
1. Background
The HR manager detects an overload in the working time of the administration team.
Industrial sector
Hospital
Services provided
SVT Program 3
2. Service
An analysis of the workloads is carried out and using our methodology a new strategy for the department is defined, building a new workflow with the team.
3. Results
Improved customer responsiveness. Automation of administrative tasks.
4. Data
Improved customer response time by 16%. 30% automation of administrative tasks.
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Customer experience
Sector
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