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Alabardero Catering

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Hotel and Restaurant

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Alabardero Catering

1. Background

Management wants to develop a strategy to address the COVID-19 situation.

Industrial sector

Hotel and Restaurant

Services provided

SVT Program 4

2. Service

Our methodology is used to adjust the working methods of the different departments to the reduced availability of resources and the need to provide service to customers who are still active.

3. Results

Adjustment of the daily time lag by prioritizing tasks. Increased hours dedicated to commercial management.

4. Data

30% of non-priority hours in departments are recovered. 20% of hours dedicated to commercial management are recovered.

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